Click 2 Call
Offer real-time customer services with Click-to-Call
What is Click2Call?
Practical, feasible and user-friendly, Newsletters.lk Click2Call Solution is a collective bridge that not only makes the website interactive but also brings in a bucket full of perks. Newsletters.lk smooths out the process for you by enabling you to connect with customers using a single click as a form of direct response marketing.
Reports
Review the performance of your campaign using our detailed reporting mechanism. A report has following parameters
Number of Clicks
It indicates the total number of customers clicked the button on the website.
Number of Calls Initiated
It is the total number of calls initiated by the system.
Success Calls
It is the total number of calls answered by the customer in the first attempt.
Failed Calls
It indicates the total number of calls that were not responded.
First Attempt Success Percent
It is the total percentage of successful calls in line with total calls initiated.
Retried Calls
It indicates the calls that were initiated to the customer but failed in the first attempt.
Successful Retried Calls
It is the total number of calls answered by the customers during retrials.
Total Success Percentage:
It is the percentage of called picked successfully in the first attempt and retrials divided by total number of clicks received.
Our Click-to-Call Service Highlights
- Global coverage
Don’t worry about the service provider of your existing or potential customers. Our extended coverage includes every mobile and landline operator.
- Call logs
Call history and data is recorded and can be extracted to give your business the reports it needs to further enhance its services.
- Activation scheduling
You can schedule the time and the day that your users can access the service. With Newsletters.lk Click-to-Call our business is in complete control.
Find out how Newsletters can work for you. Set up a call.
An expert will get in touch to discuss how Newsletter can support your business needs.
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